Professional language for IT

The perfect course for infrastructure managers or IT support staff who need to assist customers and colleagues in a foreign language. You will take online classes with an experienced language trainer who is a native speaker. You also get access to online exercises.

You will learn:

IT terms in the foreign language and how to use them
To telephone/chat/text, on topics related to IT helpdesk calls and cases
To handle inbound and outbound sales calls
To prepare and conduct job interviews in an IT context
Vocabulary and grammar to communicate fluently
To ask questions with empathy and gain the trust of a customer or a recruiter
To describe product specifications
To troubleshoot computer applications
To understand basic computer coding language

Professional language for IT

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